Loyalty program

5 %
5 %
Preferred Customer
7 %
7 %
Preferred Customer
10 %
10 %
Preferred Customer

How to become an VIP guest and take advantage of discounts

  • Be over 18 years of age
  • Fill in the application form at one of the resorts
  • Receive a «Preferred Customer» card


  • Counting from the second visit on
  • Based on self-booking by using official online reservation service at JSC RZD-Zdorovie rzdz.ru, making a reservation by contacting our call center (8 800 555 2777) or directly at the resort.
  • Discount is valid for resort services with meals and accommodation ("Wellness", "General Health Care" and "Specialized treatment" programs), and for numerous paid services, included with the chosen program
  • Discount is applied to any number of guests, accompanying loyalty card holder, as long as they are lodged in the same suite (unit) and using main and extra beds within the same time period, as the JSC “RZD-ZDOROVIE” preferred customer.
  • Discount is limited to a single visit, as long as the duration of holidays is identical for all participants.


  • For services, registered based on the price list for OJSC “Russian RZD” employees
  • Discount is not applicable to resort services which include food and accommodation, if the services were purchased through the OJSC "RZD", "DZO" corporate booking system, through the "Transsouz", "Honor" or "Wellbeing" charitable funds, through VHI contracts, for groups taking part in previously scheduled events, seminars, conferences, for travel agencies
  • Discounts at JSC "RZD-ZDOROVIE" resorts are not applicable if combined with ongoing promotions and special offers, as well as specialized "Mother and Child" and "Family" packages.
  • If the participant has not visited any JSC “RZD-ZDOROVIE” resort within 24 months period, the accumulated bonus nights get canceled, but the card status remains unchanged
  • “Preferred Customer” card discounts may be subject to additional conditions


  • The Loyalty Program participation is free of charge
  • The "Preferred customer" card has no expiration date
  • Single guest is entitled to only one "Preferred customer" card

VIP client status

Services Silver Gold Platinum
5% 7% 10%
Assigned after Total of 2- night stay in the room Total of 50-night stay in the room or the total cost of holiday packages over 450000 rubles Total of 100 - night stay in the room or the total cost of holiday package over 750000 rubles
Discount for additional paid medical services 3 5 10
Medical procedure as a gift on the birthday of the Participant costing up to 300 рублей 700 рублей 1000 рублей
Personal update about promotions and events Yes Yes Yes
Improving the category of rooms (if available) No No Yes
Early check-in and / or late check-out until 18:00* No No Yes
Priority of registration when settling in any sanatorium of  JSC «RZD-ZDOROVIE»* No Yes Yes
Transfer (if there is free transport) No No Yes
*If there are available rooms and at the preliminary notice of the reception service
The information is valid from July 1, 2017. The terms and conditions for the provision of services, discounts and programs (including cancellation) may be changed in accordance with the Rules of JSC RZD-ZDOROVIE, as with preliminary notification, and without it.